Student

How do I dispute a charge to my account?
We’re sorry to hear you believe you were incorrectly charged.  Please email us and include your name, reason for the dispute, and order confirmation number ...
Wed, 18 Sep, 2013 at 2:22 PM
How do I get a refund?
We want each Lecion Workshop experience to be a fantastic one. We take Student feedback very seriously. If you feel as though the Instructor did not provide...
Wed, 18 Sep, 2013 at 2:30 PM
My Instructor didn’t teach me what they were supposed to. What do I do?
(Really? Not even a little bit? Did you learn something different and better?) The Lecion knowledge marketplace exists to enable Student-defined learning th...
Wed, 18 Sep, 2013 at 2:31 PM
Will I be charged for canceling or not showing up?
Whether you are the Student or the Instructor, we ask that if you have to cancel your scheduled Workshop, you give at least 4 hours notice.  In the e...
Wed, 18 Sep, 2013 at 2:31 PM
How do I reschedule or cancel my Lecion Workshop?
Today, whether you are rescheduling or canceling your Lecion Workshop, the process is the same.  You have to cancel by clicking the cancel button within you...
Wed, 18 Sep, 2013 at 2:32 PM
How are refunds and disputes handled?
In the event that a Student requests a refund, and we honor that refund per our refund policy. Any refunded money will be deducted from the Instructor’s Acc...
Wed, 18 Sep, 2013 at 2:34 PM
What happens if my Instructor is late, does not show up, or cancels within the four (4) hour window?
Bummer. That is not cool. If the Instructor did not show at the appointed time, we recommend waiting for 5-7 minutes. If the Instructor still doesn’t show u...
Wed, 18 Sep, 2013 at 2:35 PM
How do I rate or review an Instructor?
Please visit our Feedback page. Only Students who have completed a Workshop are able to rate or review an Instructor. Feedback is an excellent way to help I...
Wed, 18 Sep, 2013 at 2:36 PM
Are reviews anonymous?
No.  Our goal is provide a forum for Students to discuss their learning experience and to allow Instructors to respond to good and bad reviews. That’s why w...
Wed, 18 Sep, 2013 at 2:38 PM
Does Lecion keep track of the Workshops I take?
Yes, Lecion tracks the Workshops you take so that you have a full searchable history of topics learned. 
Wed, 18 Sep, 2013 at 2:38 PM